Returns & FAQ

We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at contact@support.lifeleveled.com. This quick and simple step will help us provide a speedy resolution.

Because products are made to order, we do not accept general returns or sizing-related returns. 

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.

Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 14 days to address any quality/damage issues. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. Also include your order number.

Please email us with these details at contact@support.lifeleveled.com

Refunds Policies

Product Orders Refund Policy

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. also we cannot accept returns or exchanges for incorrect sizing or change of mind "buyer’s remorse." Please check the size charts carefully Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. Along with an order number.

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Digital Product: (Guides, PDF files, AI Tools)

All sales of digital PDF guides and courses are final. Because digital files cannot be "returned" once downloaded, we do not offer refunds. "If you have any technical trouble opening your file, email us at support@lifeleveled.com and we will personally ensure you get your copy."

Laminated Reference Guides (Manual Fulfilment)

Since these are handmade and laminated specifically for you, they are non-refundable. The Guarantee: "If your guide is damaged in the mail (creased or torn), "Please send a photo of the damaged item and the packaging along with your order number to support@lifeleveled.com within 14 days of delivery we will send you a replacement at no extra charge."

*When Laminated products become avaiable those specific items alone will be handled separatelty by JoAnne Linder DBA Life Leveled UP

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.lifeleveled.com. We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.